Shipping policy

Last updated: January 2026

Thank you for shopping with us. Below is everything you need to know about how your order is processed and shipped.

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📍 Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been processed, you will receive a shipping confirmation email with tracking information.

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🚚 Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping (U.S.): 3–7 business days

• Express Shipping (U.S.): 1–3 business days

• International Shipping: 7–21 business days (varies by country)

Please note: delivery times are estimates and may be affected by carrier delays.

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🌍 International Shipping

• International customers are responsible for customs duties, taxes, or import fees imposed by their country.

• We are not responsible for delays caused by customs.

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📦 Lost, Stolen, or Delayed Packages

• We are not responsible for lost or stolen packages once marked as delivered by the carrier.

• If your package is delayed or missing, please contact the carrier directly using your tracking number.

If you believe there is an issue with your order, reach out to us at toohollywoodco@gmail.com within 7 days of delivery.

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🔁 Incorrect Address: triple check address before purchasing 

• Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Returned packages due to incorrect addresses may require additional shipping fees.

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❗ Order Issues

If you experience any issues with your order, contact us at:

📧 toohollywoodco@gmail.com